Online "Leveraging Strategy for
ISO 9001 Real Results"
(Only $189.95!)
This course is the ideal course for employees, managers, and executives who want to upgrade the value of themselves to their company and make a real difference by gaining knowledge and methodology which helps to increase revenue, reduce cost, increase market share, and ultimately make any company more competitive and successful.  Experts call this better than an MBA in Strategy in a box because it is practical, not theoretical, concise, powerful, and has been tested in real the real world at some of the worlds largest companies and banks to increase competitiveness.  This methodology is not available in any book or publication and is integrated with ISO 9001.  It focuses on putting in place the right strategy/infrastructure/enablers (capabilities, organization, processes, technology, and metrics) as an integrated feed to the ISO 9001 approach for improving consistency of implementation of the right capabilities.  Most companies make mistakes by putting the wrong infrastructure/enablers as a feed into ISO 9001 and then the wrong organization, processes, technologies, and metrics get consistently implemented company-wide in a high quality way.  This course turns ISO 9001 on its head and focuses on using a strategic approach to get Real Results from an ISO 9001 Implementation.
Are you interested in learning world-class best practice methodology which will help increase the value of you to your company and help you think strategically?Is your company implementing ISO 9001? Has your company already implemented ISO 9001 but still waiting to achieve expected results? Have you been tasked with formally documenting legacy processes, policies, and organization structures at your company which seem inadequate or out of date? Is the vision and strategy of your company unclear or flawed and making it uncertain if you have the correct correct design for your organization, processes, technology, and performance metrics? 
 
If your answer to any of the above questions are yes, then this is the course for you. The course covers world-class best practice Strategy Development & Implementation and Infrastructure Design as a Feed to ISO 9001 and is a stepping stone to acquiring the knowledge needed to help direct company strategy, operations, organization, technology, and performance management, and is structured as follows:
  • It can be taken from anyone's workplace or from home through the Internet without any time limit to complete the course.
  • It has "save and exit" features so that you can do it at your own pace (a couple of sections per day...).
  • After registration, there are no time limits on when you can start or complete the course. You have complete flexibility in taking the course around your schedule.
  • The cost ranges from $161.46 for group training to $189.95 for individual training. This is an average 50% cost savings on comparable class courses.
  • The training uses examples and quizzes that give very good exposures on industry related implementation issues.
  • It provides excerpts of the Technical Specification ISO 9001:2000, the International Standard ANSI/ISO/ASQ Q9001-2000 (in dark blue) and uses information from ANSI/ISO/ASQ Q9004-2000 to give guidance in implementation of quality systems. Both standards are reprinted with permission of the American Society for Quality (ASQ).
  • It uses a continuous evaluation method with on-going quizzes to facilitate the information retention.
  • If your final average in the ongoing evaluation is equal or greater to 70% you will be issued a a Strategic ISO 9001 Training certificate that you can print for 8 hours of of Operations/ISO 9001/Strategy training.
  • If your final average in the ongoing evaluation is less than 70%, you will have to take a final exam and score above 70% to be issued the training certificate.
Course approvals: This online training class and the online training class for auditing ISO 9000:2000 were approved as a "pair" by the Registrar Accreditation Board (RAB) for ISO 9001:2000 transition training for RAB-certified QMS auditors, during the transition period, which ended December 15, 2003. Taken together the two online courses covered all the transition training objectives set by the RAB National Accreditation Program (NAP). The training is approved by the German Registrar RWTUV-USA. The certificate bears all the current approvals. *Selected by the prestigious ISO 9000 Registrar RWTUV of Germany to support the training of their clients worldwide in 7 languages. Employees of some of the following corporations are using this online training: Cisco Systems, Boeing, Lucent, Sun Microsystems, Philips Medical, Baxter Healthcare, Hewlett Packard, and Marconi Communications, ...
 
COURSE CONTENT: Leveraging Strategy for ISO 9001 Real Results
 
INTRODUCTION CHAPTERS 1 & 2:  VISION
  • Definition
  • Examples of Vision
  • Importance of Vision
  • How to Create a Vision
  • How to Use the Vision Statement
  • Relevant Impact of Vision on ISO 9001
  • Quiz and Explanations
CHAPTERS 3, 4, & 5:  BATTLEGROUNDS
  • Definition
  • Examples of Battlegrounds
  • Importance of Battlegrounds
  • How to Select Battlegrounds
  • How to Use Battlegrounds
  • Impact of Battlegrounds on ISO 9001
  • Quiz and Explanations
CHAPTERS 6 & 7:  TACTICS
  • Definition
  • Examples of Tactics
  • Importance of Tactics
  • How to Develop Winning Tactics
  • Impact of Tactics on ISO 9001
  • Quiz and Explanations
CHAPTERS 8 & 9:  BRAND ASPIRATION
  • Definition
  • Importance of Brand Aspiration
  • How to Develop Brand Aspiration
  • Examples of Brand Aspiration Characteristics
  • Soft Criteria
  • Performance Criteria
  • Impact of Brand Aspiration on ISO 9001
  • Quiz and Explanations
 
CHAPTERS 10 & 11:  CAPABILITIES
  • Definition
  • Examples of Capabilities
  • Importance of Defining the Right Set of Capabilities
  • How to Define the Right Capabilities
  • Value Chain
  • Aligning the Company with Customer Segment Demands
  • Strategy Development and Implementation Framework
  • Impact of Capabilities on ISO 9001
  • Operations Alignment with Strategy and Brand
  • ISO 9001 integration with Strategy and Brand
  • Quiz and Explanations
ENABLER:  ORGANIZATION
  • Definition
  • Examples of Organization Components
  • How to Design the Right Organization?
  • Impact of Organization to ISO 9001
ENABLER:  PROCESS
  • Definition
  • How to Design Appropriate Processes?
  • Process Mapping
  • Key Considerations
  • Implication of Process on ISO 9001
ENABLER:  TECHNOLOGY
  • Definition
  • Examples of Strategic Technologies
  • How to Obtain/Design the Right Technology
  • Implication of Technology on ISO 9001
  • Implication to ISO 17799
ENABLER:  METRICS
  • Definition
  • How to Establish the Right Metrics?
  • Implication of Metrics on ISO 9001
FINAL EXAMINATION  
Signup & Training Instruction
Step 1 REGISTRATION Upon registration using Visa, America Express, or MasterCard (PO purchases are available for corporate accounts), you will receive an invoice, an E-mail notification with the password to be used to login to take the class. THE TRANSACTION IS SECURE: The credit card registration is done through a secure socket, so there is no risk for your credit card information, which is protected and cannot be intercepted.     If you register multiple users, you will receive a password for each one of them.
Step 2 Go to the PRE-SIGNUP SCREEN, select a User ID that you can remember easily, enter your password and invoice #. 
Step 3 If you are part of a group of users, go to the SIGNUP SCREEN, and enter your personal information that will be used in the training certificate. 
Step 4 Go to the LOGIN SCREEN; enter your User ID and password. 
  • You will be presented with training slides followed by quizzes, after taking a quiz, click on the score button to proceed.
  • You cannot retake quizzes again, but you can go back and look at previous slides by using the "Previous" button.
  • You have help buttons for each quiz question, and documentation examples for each training slide.
  • Unless otherwise designated, all quiz questions are within the context of ISO 9000:2000. 
  • The training is optimized for Microsoft Internet Explorer 5.0+ and Netscape 4.5+
 
Suggestions and Recommendations:
  • Even if your connection appears to be slow, do not click on buttons such as "submit", "Login" or "Score" twice. Some browsers don't handle the double clicking well...
  • Empty your disk cache on a regular basis to optimize the performance of your browser.
  • If you are planning to leave the training for more than 20 minutes, "Save and Exit". The training session times-out after 20 minutes of inactivity.
  • If you get an "Invalid Amount" message during registration, try a different credit card first. Some credit cards do not allow certain e-business transactions.
  • Order copies of the ISO 9000:2000 standards from ASQ or American National Standards Institute
Courtesy of CALISO
Employees of some of the following corporations are using these online courses:
                 
Money Back Guarantee: Your satisfaction is guaranteed. If you register to any of our online courses and are not satisfied with the content, let us know within 30 days of registration, and BEFORE you complete the course or are issued the online certificate: we will refund 100% of the registration fee. We are confident, that like our many other trainees, you will like any course we offer. We are proud of our courses, and want to show it through the explicit satisfaction guarantee that other trainers cannot offer.