Frequently Asked Questions (FAQ)

Left Align"Most effective and most economical online training available on internet."

Employees from Philips Medical Systems, Hewlett Packard, Sun Microsystems, Marconi Communications, 3 Com, Harley Davidson, Lucent, Baxter Healthcare, Cisco Systems, Raytheon, IBM and Boeing are using our online courses.
 

Frequently Asked Questions (FAQ)
 

Q. WHAT HAPPENS AFTER I REGISTER?
A. Upon registration using Visa, America Express, or MasterCard you will receive an invoice, and an E-mail notification with the password and link to login and take the class. 

Q. CAN I PURCHASE BY PO?
A. PO and DD 1556 purchases are available for corporate and Federal Government accounts; fax the PO to (714) 484-3014. 

Q. CAN I GET A DISCOUNT FOR REGISTERING MULTIPLE TRAINEES?
A. Yes; 15% discount on any course when you register 10 or more employees from your organization.

Q. IS THE CREDIT CARD TRANSACTION SECURE?
A. The credit card registration is done through a secure socket, so there is no risk for your credit card information, which is protected and cannot be intercepted. 

Q. HOW DO I REGISTER MULTIPLE USERS?
A. If you register multiple users you will receive a password for each one of them. 

Q. HOW DOES THE PROGRAM SCORE THE QUIZZES?
A. It will circle YOUR Answer and put a CHECKMARK in front of the CORRECT answer. If the checkmark is circled, it means that you selected the correct answer. 

Q. CAN I GO BACK TO LOOK AT THE PREVIOUS TRAINING SLIDES?
A. Yes, by using the PREVIOUS button at the bottom of the training pages. 

Q. CAN I RETAKE A QUIZ?
A. No, you cannot. 

Q. IS THERE A TIME LIMIT ON FINISHING THE COURSE?
A. No, there is no time limit. 

Q. I ALREADY LOGIN AND CHOSE A USER ID BUT I FORGOT MY USER ID OR PASSWORD, WHAT DO I DO ?
A. Go to the description page of the course you took and click on the Password/User ID retrieval link at the botton of the page. 

Q. I NEVER CHOSE A USER ID AND FORGOT MY PASSWORD AND/OR INVOICE NUMBER, WHAT DO I DO?
A. Go to the description page of the course you took, and click on the User ID/Invoice number retrieval link at the botton of the page. 

Q. I GOT A MESSAGE SAYING THAT MY SESSION HAS ENDED, WHAT DO I DO?
A. That occurs when you stay more than 20 minutes without any activity in the training course. You need to quit the browser and start again. 

Employees of some of the following corporations are using these online courses: